Knowledge Base

Is there a way that I can check to see if my water heater might need service?

When testing to see if the problem is in the hot or cold water, turn on only the cold water, then turn off the cold water and turn on only the hot water (if you have a lever handle, make sure you turn the handle all the way to the appropriate side and do not blend water). If the odor is only on the cold water side, please call our Operations Control Center at 813-757-9172. If the odor is on the hot water side only (usually a rotten egg smell), you will need to flush your water heater to remove the odor. This flushing may also increase the efficiency and life of your water heater, as most manufacturers recommend flushing at least annually with some more frequently.
Updated 2/5/2021 9:15 AM
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