Utilities Operations

Can a Cross Connection contaminate drinking water?
Do I need a water softener to have safe drinking water?
Fluoride Information
How can I help prevent pollution of drinking water sources?
How does the City treat the water?
I saw a City employee flushing a hydrant in front of my house, should I run the water inside my house also?
Is there a way that I can check to see if my water heater might need service?
My drinking water is dark colored, nearly black. What causes this?
Should I buy bottled water?
Should I panic because the water has a taste or odor?
There is a blue-green stain where my water drips into my sink. What causes this?
There is air in my water or something is making it have a milky or white appearance; or it seems to fizz / seems like carbonated water, what is going on?
Utilities Operations Contact Information
What activity in my home uses the most water?
What causes drinking water to be reddish or brown?
What causes loss of water pressure and what do I do if I lose my water pressure?
What is the Utilities Operations Division (UOD)?
Where does the City’s drinking water come from?
Who is responsible for my water leak / break?
Why did the Operator say that I might need to flush my water heater?
Why is 813-757-9172 a contact number on my bill?
Why is the Utilities Operation Division Operator taking samples from my outside spigot from time to time?
Will I be charged for an after hour water turn-on?

Drinking Water Quality

Can a Cross Connection contaminate drinking water?
Do I need a water softener to have safe drinking water?
Fluoride Information
How can I help prevent pollution of drinking water sources?
How does the City treat the water?
I saw a City employee flushing a hydrant in front of my house, should I run the water inside my house also?
Is there a way that I can check to see if my water heater might need service?
My drinking water is dark colored, nearly black. What causes this?
Should I buy bottled water?
Should I panic because the water has a taste or odor?
There is a blue-green stain where my water drips into my sink. What causes this?
There is air in my water or something is making it have a milky or white appearance; or it seems to fizz / seems like carbonated water, what is going on?
What activity in my home uses the most water?
What causes drinking water to be reddish or brown?
What causes loss of water pressure and what do I do if I lose my water pressure?
What is the Utilities Operations Division (UOD)?
Where does the City’s drinking water come from?
Who is responsible for my water leak / break?
Why did the Operator say that I might need to flush my water heater?
Why is 813-757-9172 a contact number on my bill?
Why is the Utilities Operation Division Operator taking samples from my outside spigot from time to time?
Will I be charged for an after hour water turn-on?

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