Knowledge Base

Why is the Utilities Operation Division Operator taking samples from my outside spigot from time to time?

In order to ensure the safety and quality of our drinking water system, the City of Plant City Utilities Operations Division routinely monitors the distribution system according to federal and state laws, rules, and regulations. Highly trained, state licensed professionals collect and test samples throughout the water distribution system on a monthly basis. Our water production program is a continuing commitment toward assuring adequate and safe drinking water supplies for the citizens of Plant City. We have over 120 sample locations throughout the City that we monitor; your house may be one of these sampling points. A representative from our staff may knock on your door prior to taking the sample to alert you of our presence. If you are home, we are asking that any outside dogs be temporarily taken inside for our safety. We are also asking that customers please keep the area around the outside spigots cleared from weeds, shrubs, or debris so that the best sample can be taken. A staff member will show you which spigot is used for sampling on the day the sample is pulled, or you may call our office at 813-757-9191 for more information. For your safety, you should be aware that our staff will be in a City uniform and will never ask to come inside your home. Also, our staff will never try to sell you anything. All of our tests are performed by a laboratory certified by the State of Florida to perform drinking water analysis.
Updated 2/5/2021 9:22 AM
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