Knowledge Base

Will I be charged for an after hour water turn-on?

NO AFTER-HOUR WATER TURN ON SERVICE CALLS ASSOCIATED WITH UNPAID BILLS

For after hour emergency water and sewer service calls, contact Utility Operations at (813) 757-9191.

Examples of emergency service calls are:

Apparent leaks in water or sewer mains and services

Vehicle accidents involving City water facilities (fire hydrants, water meters, backflow preventers)

Sewer backups inside which include sewage rising into floor drains, bathtubs/showers (a single sink or toilet clog is generally an internal plumbing issue and does not involve City utilities)

Significant change in water pressure or quality (taste, odor, color)


Updated 2/5/2021 9:24 AM
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